Program: Home and Community Care
Organization: South West Local Health Integration Network
Description of Services: Health care services offered at home, at school, and in the community, as well as access to supported living programs and long-term care * care coordinators work with people in the community or leaving the hospital to determine what help is needed and arrange for care

Services may include:
  • nursing
  • nurse practitioner
  • physiotherapy and occupational therapy
  • speech and language therapy
  • social work
  • nutritional and food counseling (dietitians)
  • medical supplies and equipment
  • referral to other community supports

Specialized services may include:
  • access to supported living (adult day programs, supportive housing, retirement homes and assisted living)
  • access to respite care and convalescent care (short-term stays and adult day programs)
  • access to long-term care homes
  • health support in the school
  • specialized services for people living with specific health conditions
  • palliative care

Information and Referral
- thehealthline.ca provides online access to health care information and services in Ontario, or call the referral phone service at 310-2222 - in English or 310-2272 in French
 
Health Care Connect Refers people who do not have a doctor to a family health care provider who may be accepting new patients * once registered, program participants are assigned to a Care Connector employed by the Local Health Integration Network  * Care Connectors work with family doctors and nurse practitioners who are accepting new patients
 
In-Home Services Health care services to people in their own homes
 
Information and Referral Provides information on services available in the community or in-home * assesses needs of new clients
 
Intensive Home Care Team Specialized team of direct nurses trained to support people with complex needs, multiple health issues, and who are living with, or dying from, a progressive, life-limiting illness * team includes including nurse practitioners, Rapid Response Nurses, Geriatric Resource Nurses, and Complex Care Coordinators
 
Mental Health and Addictions School Program Assessments, interventions and support to students and families with mental health and or addiction issues * consultation to school staff in regards to mental health and/or addiction issues as appropriate
 
Nursing Services in Flex Clinics Nursing services for ambulatory patients at clinics located in the community
 
Ontario Telehomecare Program 5-6 month telephone coaching, support and monitoring program patients with mild to moderate Chronic Obstructive Pulmonary Disease (COPD) and Congestive Heart Failure (CHF) * equipment provided (blood pressure, weigh scale, pulse oximeter and tablet) to report on health daily * weekly discussions with telehomecare nurse
 
School Health Support Services Special health services for children who require medical or rehabilitative assistance to attend school, participate in school routines and receive instruction * services are provided within public, private or home-based schools
 
South West Self-Management Program Help for people living with chronic conditions who want to make healthy changes and manage their illness * support for caregivers * professional development opportunities for service providers


Services and Programs:
Requirements
Fees: Covered by OHIP
Eligibility - Population(s) Served: People of all ages who are facing the challenges of age, illness, injury, or disability
Application: Call * no referral required for most services * referral through school for in-school services
Accessibility: Wheelchair Accessible      Wheelchair Accessible
Languages: English ; French
Area(s) Served: South West Ontario
Contact Information
Toll-Free: 1-800-811-5146
Teletype: 519-473-9626 * 1-800-811-5147
Fax: 519-472-4045
Email: info-london@sw.ccac-ont.ca
Website: healthcareathome.ca/southwest
Address: 356 Oxford St W
London, ON
N6H 1T3
Map
Intersection: Beaverbrook Ave and Oxford St W
Location: London (West)
Hours: Inquiries and Support: Daily 8am-8pm
Administration: Mon-Fri 8:30am-4:30pm

Videos:

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This information is provided by thehealthline.ca. It was last completely updated on: 8/18/2017

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